Business process outsourcing

Your back office, handled.

Dedicated teams run finance, data and customer support processes to agreed SLAs — with reporting you can act on.

Live operations

Illustrative demo of a managed queue

What we run

Processes we take off your plate.

Each process gets a documented playbook, a named team lead and a weekly performance report.

BPO finance specialist reviewing reports

Finance & accounting

Payables, receivables, reconciliations and month-end support.

AP / ARClose

Data management

Clean, enrich and maintain the data your teams depend on.

CRMCatalogues

Customer support

Email, chat and phone support in your brand voice.

OmnichannelCSAT

HR & admin

Onboarding paperwork, payroll inputs and records upkeep.

OnboardingPayroll
Time back

How many hours could your team get back?

Move a slider. We assume we take over 70% of routine work — a typical starting point after transition.

InvoicesData entryReportingTicketsOnboarding admin
0hours back every month
Before
With IntelliKnow

0 full-time people free to focus on growth

Transition

A calm handover in four steps.

No big-bang switch. We shadow, document and take over one process at a time.

Assess

Map volumes, systems and pain points. Agree SLAs and success measures.

Shadow

Our team learns alongside yours and writes the playbook.

Take over

We run the process with your team reviewing quality daily.

Improve

Monthly reviews, automation where it helps, and lower cost over time.

BPO support team working together
BPO manager reviewing dashboard analytics
Questions

What you need to know about outsourcing.

Is our data safe with you?

Teams work in hardened environments with least-privilege access, signed NDAs and GDPR-aligned handling, following SOC 2 Type II and ISO 27001 certified processes.

Which tools do you work in?

Yours. We log into your ERP, helpdesk and CRM so there is no new software to buy.

How quickly can you start?

Most transitions begin within two to four weeks of signing, depending on access and volume.

How do we see performance?

A weekly SLA report and a monthly review with your delivery lead, plus live dashboards if you want them.

Ready to take the routine off your team?

Tell us which process hurts most. We will propose SLAs, a team and a start date.